Welcome to Regal GMC
Regal GMC in Lakeland puts an emphasis on customer service. Not only is our sales staff ready to assist you, but we also have a quality service and parts department. We are standing by to help you with every aspect of vehicle maintenance you may need from your Tampa or Orlando, FL GMC dealer alternative. We not only offer sales, but also assure brilliant after-sales services for your vehicle. If you're a Winter Haven customer and would like to customize or maintain your vehicle on your own, you can order parts and accessories online. Our friendly sales team is here to answer your questions and help you find the right vehicle that fits your needs. Regal GMC prides itself on its customer service. We hope you'll visit us to view our wide selection of new and used trucks and SUVs. Tampa, Bartow, and Orlando, FL GMC shoppers should not forget to check out the current service specials!
Service department was well staffed and provided excellent customer service. I was early for my appointment and they got me in right away. Communications were good from the beginning. This following is not a complaint or gripe, just a suggestion. An estimate on time to complete the work would be nice. Nothing binding, just a rough time to help plan out a day-how long will I be without a vehicle, should I wait for it or make other arrangements?
My car wouldn’t start. Even with a jump. I had it towed and Regal had it fixed the same day.
Super helpful and easy to work with! Salesman Austin was awesome and manager! Definitely would recommend!!!
Austin was great to work with and made an easy transaction purchasing my new truck. I highly recommend Austin and Regal Buick.
Austin was our sales person. He was excellent. Knowledgeable, friendly and not pushy. Definitely made the experience better than expected. Mike was sales manager. Good guy.
It was great!!!
Fast and handled all concerns/requests as scheduled. Sent out communication for each guide to when the vehicle would be completed.
Best experience at a dealership in a looooooooooong time.
Everything was good. Service was done in a timely manner.
Alondra was great
Excellent service with very knowledgeable staff
As I read thru the reviews I've come to realize all the bad ones were people who prolly shouldn't have even been looking at cars. Everything I experienced was pretty standard for a used car lot. Nice people, real people not those fake robot try to sell you for the commission types. I'd recommend them for sure
All I can say about these guys is if there is a deal to be made they will find it. When everyone else said no they said yes. That being said I did have to meet there terms. Such as down payment and what have ya. Make sure you look over everything Remember it's a used car lot just the same. Thanks everyone for all your hard work
my service advisor was excellent
Great service , a bit long wait but overall satisfied with help I received.
My Service Advisor Chrissy Hartman did a great job in keeping me updated on what the tech John Montesano recommended my truck needed to fix the problems my truck had. My truck drives great now! I will definitely bring my truck in for service through Service Advisor Chrissy Hartman in the future.
My experience was very positive and memorable...the truck I imagined for myself is exactly what I got (Canyon, Elevation) no extra tech, no drive assist, no navigation, very simple, and a decent APR... it is perfect for me! Their team was organized and fast. They also had so much patience with my mother whom did not know how to navigate the internet or speak English well at all. Thank you Michael and Ms Amy in Lakeland, FL...I hope you all can get recognized for providing a pleasant customer experience.
Justice was amazing he was patient and knowledgeable. I really felt taken care of. I feel that the financer was diligent in finding me the best deal. This dealership had a very down to earth vibe and allowed me to take my time with my purchase.
Chris and the team were great it was super busy but I didn't get my car the next day with super service
It took couple of hours like they said it would be.
Highly highly recommend Regal Lakeland. I was referred to Austin Carrigan by a friend. From the minute we arrived at Regal GMC we were greeted by the Manager Mike H. who beyond was pleasant and inviting. I asked for Austin and he came right out. Austin already had the truck pulled up under the covered area for my husband to see. Mike & Austin started telling my husband all about the truck, Mike went and got a plate for him to test drive. We ended up buying a 2022 GMC Sierra 1500 Diesel, exactly what my husband wanted. The at home feel we received the way the deal was constructed, (us all in a room together) no going back and forth. As well as Amy Wilson the Finance Manger was present. This was by far the BEST experience I have and my husband have ever received from a dealer ship. Husband said it made him feel like the good ole’ days where you make a deal on a handshake. Thank you to such a great team and thank you Mike & Austin for your Service. This will be the only dealership we will buy from. The Rogers Just to mention we bought the vehicle during Hurricane Ian.
GMC in Brandon put new tires on my suv and gave it back to me with a terrible vibration. Long story short I took it to Brandon GMC 4 times and they could not figure out the vibration and basically told me they couldn’t fix it. Took my SUV to Regal and they said the balance was so off it wasn’t even funny. Now my tires ride smooth thanks to Regal!
Friendly and fast
Jordan and Mike did a fantastic job. Thank you for the making my trade in and purchase so smooth.
I went to Regal GMC after a not so pleasant experience at another dealership. The salesman Darrel, and his manager Michael, were a pleasure to deal with. They treat you like someone they know, and not some stranger off the street. I will definitely be going back when the time comes. Top notch guys!