Staff
Michael Hughes
Sales Manager
Pedro Jenner
Finance Manager
Darrel Montgomery
GMC Sales Specialist
Mike Boswell
GMC Sales Specialist
Cris Aviso
Finance Director
Austin Carrigan
GMC Specialist
Sal Campisi Jr.
Dealer Principal
Sonny Glover
General Manager
Alondra Sandoval
Service Advisor
Alaina Southern
Admin
Levi Dillard
Service Advisor
Caty Gorman
Kelly Blue Book Purchasing Specialist
Jessica Torres
Ser
Ryan Shaw
Kelly Blue Book Purchasing Specialist
Michael Hughes
Sales Manager
Nov 09, 2022
All I can say about these guys is if there is a deal to
All I can say about these guys is if there is a deal to be made they will find it. When everyone else said no they said yes. That being said I did have to meet there terms. Such as down payment and what have ya. Make sure you look over everything Remember it's a used car lot just the same. Thanks everyone for all your hard work
Oct 04, 2022
Highly highly recommend Regal Lakeland.
Highly highly recommend Regal Lakeland. I was referred to Austin Carrigan by a friend. From the minute we arrived at Regal GMC we were greeted by the Manager Mike H. who beyond was pleasant and inviting. I asked for Austin and he came right out. Austin already had the truck pulled up under the covered area for my husband to see. Mike & Austin started telling my husband all about the truck, Mike went and got a plate for him to test drive. We ended up buying a 2022 GMC Sierra 1500 Diesel, exactly what my husband wanted. The at home feel we received the way the deal was constructed, (us all in a room together) no going back and forth. As well as Amy Wilson the Finance Manger was present. This was by far the BEST experience I have and my husband have ever received from a dealer ship. Husband said it made him feel like the good ole’ days where you make a deal on a handshake. Thank you to such a great team and thank you Mike & Austin for your Service. This will be the only dealership we will buy from. The Rogers Just to mention we bought the vehicle during Hurricane Ian.
Sep 20, 2022
Jordan and Mike did a fantastic job.
Jordan and Mike did a fantastic job. Thank you for the making my trade in and purchase so smooth.
Sep 16, 2022
I came to Regal GMC after having an unpleasant experience
I came to Regal GMC after having an unpleasant experience at another dealership. The salesman Darrel, and his manager Michael, were such a pleasure to deal with. They speak to you like regular people and not car salesmen. I will definitely be going back when the time comes. I highly recommend Regal GMC!
Aug 10, 2022
I've purchased many new cars over the years, and each and
I've purchased many new cars over the years, and each and every time (prior to this time) it has been an ordeal that has lasted over 4 hours. And on one unfortunate occasion around 8 hours. I can honestly say that purchasing our 2022 Yukon from Regal, was the easiest, fastest, most hassle-free, purchase that I have ever made. In this out of the normal car market, I had already experienced a few run arounds at other dealerships. But once I started a conversation with Michael Hughes at Regal, everything went smoothly. I was apprehensive to purchase a vehicle that had yet to make it to the dealer lot. Michael re-assured me every step of the way until my vehicle showed up. Once inside the dealership, Michael, Darrell, and Pedro all made the process easy and friendly. I can easily recommend Michael and his team to anyone in the market.
Pedro Jenner
Finance Manager
Nov 09, 2022
All I can say about these guys is if there is a deal to
All I can say about these guys is if there is a deal to be made they will find it. When everyone else said no they said yes. That being said I did have to meet there terms. Such as down payment and what have ya. Make sure you look over everything Remember it's a used car lot just the same. Thanks everyone for all your hard work
Aug 10, 2022
I've purchased many new cars over the years, and each and
I've purchased many new cars over the years, and each and every time (prior to this time) it has been an ordeal that has lasted over 4 hours. And on one unfortunate occasion around 8 hours. I can honestly say that purchasing our 2022 Yukon from Regal, was the easiest, fastest, most hassle-free, purchase that I have ever made. In this out of the normal car market, I had already experienced a few run arounds at other dealerships. But once I started a conversation with Michael Hughes at Regal, everything went smoothly. I was apprehensive to purchase a vehicle that had yet to make it to the dealer lot. Michael re-assured me every step of the way until my vehicle showed up. Once inside the dealership, Michael, Darrell, and Pedro all made the process easy and friendly. I can easily recommend Michael and his team to anyone in the market.
Jul 29, 2022
Chrissy was very helpful.
Chrissy was very helpful. They found the problem with the tire and replace the tire. Chrissy kept me in contact all the time.
Jun 25, 2022
Car shopping brings me so much anxiety.
Car shopping brings me so much anxiety. I visited Regal GMC & was assisted by Michael Hughes, Michael Boswell, and Pedro. When I arrived the vehicle that I inquired about online was already waiting for me under the canopy. The purchase was by far the least painless ever. Upon entering the dealership, I was promptly greeted & I expressed the need to complete the process in a timely manner & both Michaels assured me that I would be assisted expeditiously. I drove the Terrain & immediately fell in love. The finance portion of the process went rather quickly. The longest part was getting the truck detailed. Yes, the brand new truck was cleaned inside & out & the gas tank was filled. While waiting, all reps made sure that I was comfortable & offered snacks & drinks. Exceptional customer service is very important to me. I want to feel valued when I’m spending my money & value isn’t just in the product, service is a huge component! Thank you guys for a top notch experience while visiting.
Jun 22, 2022
Chrissy was very helpful.
Chrissy was very helpful. She told me that they didn't have enough parts ordered so I would have to come back.
Darrel Montgomery
GMC Sales Specialist
Sep 16, 2022
I came to Regal GMC after having an unpleasant experience
I came to Regal GMC after having an unpleasant experience at another dealership. The salesman Darrel, and his manager Michael, were such a pleasure to deal with. They speak to you like regular people and not car salesmen. I will definitely be going back when the time comes. I highly recommend Regal GMC!
Aug 10, 2022
I've purchased many new cars over the years, and each and
I've purchased many new cars over the years, and each and every time (prior to this time) it has been an ordeal that has lasted over 4 hours. And on one unfortunate occasion around 8 hours. I can honestly say that purchasing our 2022 Yukon from Regal, was the easiest, fastest, most hassle-free, purchase that I have ever made. In this out of the normal car market, I had already experienced a few run arounds at other dealerships. But once I started a conversation with Michael Hughes at Regal, everything went smoothly. I was apprehensive to purchase a vehicle that had yet to make it to the dealer lot. Michael re-assured me every step of the way until my vehicle showed up. Once inside the dealership, Michael, Darrell, and Pedro all made the process easy and friendly. I can easily recommend Michael and his team to anyone in the market.
Jul 29, 2022
Chrissy was very helpful.
Chrissy was very helpful. They found the problem with the tire and replace the tire. Chrissy kept me in contact all the time.
Jan 26, 2022
Gold Star Team at Regal GMCWe have nothing but the...
Gold Star Team at Regal GMC We have nothing but the highest praise for our team of GMC professionals at Regal GMC. We are repeat customers, and have always received great service in the past, but for our most recent purchase experience, our Regal team exceeded all expectations. Thanks to Darrel Montgomery for working miracles to secure our dream 2022 Yukon SLT and keeping us in the loop during the whole process. Sales Manager Mike Hughes was amazing, walking us through the purchase details and making certain all our questions were answered, ensuring we were completely satisfied, and making sure we felt welcome to contact him directly, should we have any future questions or concerns. Business Manager Pedro Jener, was wonderful to work with, clearly explaining additional coverage options, confirming our selections, getting our registration done, explaining each document, and making the whole process a breeze! And finally, thanks to Travis Brock for always taking excellent care of our GMC service needs. WHAT A TEAM OF EXCEPTIONAL PROFESSIONALS! You are a blessing, and absolute pleasure to work with.
Oct 06, 2021
Been buying trucks from Regal for the last 20 years have...
Been buying trucks from Regal for the last 20 years have always been happy with the service I got.
Mike Boswell
GMC Sales Specialist
Jul 19, 2022
Micheal was a huge help in buying our new 2022 GMC Yukon.
Micheal was a huge help in buying our new 2022 GMC Yukon. He made the process fast and easy. He was professional and very helpful in helping us find the perfect vehicle. We called to ask about the GMC we saw listed online and the next day we had our GMC. Very happy with our experience!
Jun 25, 2022
Car shopping brings me so much anxiety.
Car shopping brings me so much anxiety. I visited Regal GMC & was assisted by Michael Hughes, Michael Boswell, and Pedro. When I arrived the vehicle that I inquired about online was already waiting for me under the canopy. The purchase was by far the least painless ever. Upon entering the dealership, I was promptly greeted & I expressed the need to complete the process in a timely manner & both Michaels assured me that I would be assisted expeditiously. I drove the Terrain & immediately fell in love. The finance portion of the process went rather quickly. The longest part was getting the truck detailed. Yes, the brand new truck was cleaned inside & out & the gas tank was filled. While waiting, all reps made sure that I was comfortable & offered snacks & drinks. Exceptional customer service is very important to me. I want to feel valued when I’m spending my money & value isn’t just in the product, service is a huge component! Thank you guys for a top notch experience while visiting.
Jun 01, 2022
Service was top notch!
Service was top notch! Everything that needed to be done was explained thoroughly and was priced fairly. Austin did an excellent job of communicating with me and they had my vehicle fixed and back to me quickly! I have never had such a wonderful experience with my vehicle!
Apr 21, 2022
I cannot express how awesome of a sales experience we had
I cannot express how awesome of a sales experience we had this past week. First off, Michael Boswell was awesome and exactly the personality we needed in the buying process. He was very knowledgeable and made life a breeze. Michael Hughes was an absolute boss with our trade-in. The finance department is usually where things get shaky, not here. Pedro guided us to the promise land! Super happy to worked with this team.
Apr 20, 2022
Everyone was so helpful and went over and above to help
Everyone was so helpful and went over and above to help me. I would highly recommend regal.
Cris Aviso
Finance Director
Nov 09, 2022
All I can say about these guys is if there is a deal to
All I can say about these guys is if there is a deal to be made they will find it. When everyone else said no they said yes. That being said I did have to meet there terms. Such as down payment and what have ya. Make sure you look over everything Remember it's a used car lot just the same. Thanks everyone for all your hard work
Oct 11, 2021
My husband purchased a new 2018 GMC Sierra from Regal GMC...
My husband purchased a new 2018 GMC Sierra from Regal GMC back in 2018 and was very happy with the sales experience. Fast forward to October 1, 2021. My husband dropped his truck off at a closer dealership to check out a possible transmission issue. On Saturday,October 2, this other dealership confirms that there is indeed something wrong with the transmission. No worries, we thought, we bought an extended warranty with Regal. So on Monday, we follow up only to be told the claim is denied because Regal filled out the wrong paperwork for the warranty. They filled out paperwork for a used car with a manufacturer’s warranty, not a new car warranty. We contact Regal, and spoke to Rick(a salesman), who confirmed that yes the wrong paperwork was filled out, but we’d need to talk to Pedro the next day, no earlier than 12pm, to get it corrected. Pedro called at 1pm on Tuesday, very apologetic and said he would get it corrected. On Wednesday, Pedro contacts us to get the exact miles on the truck, and when my husband follows up to confirm he doesn’t need anything else, Pedro doesn’t even realize who he is speaking with and confuses us with someone else. WE DONT HEAR ANYTHING ELSE UNTIL SATURDAY, October 8th, AND WE HAD TO BE THE ONES TO REACH OUT. My husband advises Pedro the warranty company is still waiting for the corrected documents before they will even come out and look at the truck (so just to keep this straight, we have now gone over a week without making any kind of progress) Pedro advises us it takes a little time for the paperwork to be processed, but does confirm the warranty is active. He provided my husband with a contract#. Again, we don’t hear anything until today(October 11) when my husband calls the warranty company, ONLY TO FIND OUT THAT PEDRO BOUGHT A NEW WARRANTY THAT IS EXPIRED AND DOES NOT COVER THE TRUCK! (You can’t make this up!) My husband immediately calls Regal and explains the newest dilemma. We tried to reach the Finance Manager, Chris, and he is not available. So they take our number and we our told we will get a call back. It is now 8:08pm and we aren’t holding our breath that a phone call will be made tonight. Now, all of this wouldn’t be a super big deal if Regal had agreed to give us a loaner vehicle or pay for a rental until either the warranty paperwork was fixed or heavens-to-betsy, the truck is repaired. This whole mess, since October 4th has been because of their multiple mistakes. But no, they told us since they aren’t the ones making the repairs they can’t offer a loaner or pay for a rental. So needless to say we will not be recommending Regal to anyone and offer you fair warning if you are considering buying from them
Aug 18, 2021
I truly enjoy going for our vehicle service at Regal....
I truly enjoy going for our vehicle service at Regal. Everyone at this location is always friendly and courteous from the moment you enter the premises until you leave.
May 29, 2021
Great place to purchase your new vehicle we enjoyed...
Great place to purchase your new vehicle we enjoyed working with Eric and sales team will return for our next vehicle very satisfied without new ukon
Mar 10, 2021
ExcellentEverybody was friendly I feel like I got a good...
ExcellentEverybody was friendly I feel like I got a good deal and I love my carI would recommend your service to everyoneI don’t have anything more to say
Austin Carrigan
GMC Specialist
Oct 04, 2022
Highly highly recommend Regal Lakeland.
Highly highly recommend Regal Lakeland. I was referred to Austin Carrigan by a friend. From the minute we arrived at Regal GMC we were greeted by the Manager Mike H. who beyond was pleasant and inviting. I asked for Austin and he came right out. Austin already had the truck pulled up under the covered area for my husband to see. Mike & Austin started telling my husband all about the truck, Mike went and got a plate for him to test drive. We ended up buying a 2022 GMC Sierra 1500 Diesel, exactly what my husband wanted. The at home feel we received the way the deal was constructed, (us all in a room together) no going back and forth. As well as Amy Wilson the Finance Manger was present. This was by far the BEST experience I have and my husband have ever received from a dealer ship. Husband said it made him feel like the good ole’ days where you make a deal on a handshake. Thank you to such a great team and thank you Mike & Austin for your Service. This will be the only dealership we will buy from. The Rogers Just to mention we bought the vehicle during Hurricane Ian.
Dec 04, 2021
Michael Hughes and Pedro Jenner provided excellent...
Michael Hughes and Pedro Jenner provided excellent customer service, answered all of my questions, addressed all of my concerns and provided a very fair price for my new Yukon. I was treated with respect and courtesy from the moment I walked in the door. I would go back to Regal GMC for future vehicle needs.
Nov 24, 2021
The best service I’ve ever had. From Michael the sales...
The best service I’ve ever had. From Michael the sales manager, Pedro the paperwork guru to Austin the tech guy going over all the bells & whistles. It is a great team
Oct 29, 2021
We were extremely pleased with our service at this...
We were extremely pleased with our service at this dealership. The people were friendly and super helpful with our transaction to buy out our leased automobile. They also helped us get financing through a credit union with an extremely low percentage rate. We are extremely grateful they went above and beyond what we expected.
Aug 26, 2021
"Great professionalism that welcomed and created a...
"Great professionalism that welcomed and created a positive and personal atmosphere that accommodated me during my purchase." From the first interaction to the last, the staff at Regal were an absolute pleasure to work with. I would like to recognize the people below for their efforts and patience. Michael Hughes-Sales Manager - Michael is a terrific person and manager. The authenticity and professionalism he displayed is hard to find. He was in constant contact and available for any questions to be answered or work that needed to be organized and completed. Pedro Jener-Finance Manager - Pedro demonstrated a personal and professional kindness that enabled me to have confidence in not only his ability, but the dealership as well to put the customer first. He made me feel as if my time was valuable. Michael Boswell-Sales Professional - Displayed quality salesmanship during the entire process and ensured the process went smoothly. Austin Carrigan - Walked me through the welcome call and set up of my new truck. He demonstrated great patience and willingness to ensure I got what I needed and was satisfied with the truck. Larry aka Coach- Courtesy Driver - Larry drove an hour to and from the dealership to pick me up from the airport and made the experience enjoyable. Each one of the people at Regal made this purchase an enjoyable experience all the way through. Not only were they a pleasure to work with in the sale, but they are also enjoyable to be around as people. Whether buying a car or being stuck in an airport, I could easily enjoy the time spent with these truly professional and personal individuals!
Sal Campisi Jr.
Dealer Principal
Jul 29, 2022
Chrissy was very helpful.
Chrissy was very helpful. They found the problem with the tire and replace the tire. Chrissy kept me in contact all the time.
Jun 22, 2022
Chrissy was very helpful.
Chrissy was very helpful. She told me that they didn't have enough parts ordered so I would have to come back.
Nov 24, 2021
The best service I’ve ever had. From Michael the sales...
The best service I’ve ever had. From Michael the sales manager, Pedro the paperwork guru to Austin the tech guy going over all the bells & whistles. It is a great team
Nov 02, 2021
The best service department!! Always courteous and very...
The best service department!! Always courteous and very professional. Staff makes it a point to communicate with customers
Mar 10, 2021
ExcellentEverybody was friendly I feel like I got a good...
ExcellentEverybody was friendly I feel like I got a good deal and I love my carI would recommend your service to everyoneI don’t have anything more to say
Sonny Glover
General Manager
Jul 29, 2022
Chrissy was very helpful.
Chrissy was very helpful. They found the problem with the tire and replace the tire. Chrissy kept me in contact all the time.
Jun 22, 2022
Chrissy was very helpful.
Chrissy was very helpful. She told me that they didn't have enough parts ordered so I would have to come back.
Dec 02, 2021
Good place and fast service. Will go there for further...
Good place and fast service. Will go there for further service on my other vehicles
Jul 20, 2021
Top notch team at Regal! Seamless trading/ buying...
Top notch team at Regal! Seamless trading/ buying experience with Sonny, Michael, Darrel and Pedro...looking forward to continuing to do business with these guys in the future.
Mar 10, 2021
ExcellentEverybody was friendly I feel like I got a good...
ExcellentEverybody was friendly I feel like I got a good deal and I love my carI would recommend your service to everyoneI don’t have anything more to say
Alondra Sandoval
Service Advisor
Nov 11, 2022
This was the first visit with a problem, I can in for an
This was the first visit with a problem, I can in for an oil change and a key made. The wait time was over 3 hours. I was told there was a problem with programming the key.
Jul 30, 2022
My rep at check in was so awesome.
My rep at check in was so awesome. She gave up her detail time for me
Jun 30, 2022
I believe everyone did a great job and they did it
I believe everyone did a great job and they did it quickly. I appreciate it
Jun 04, 2022
One of the best dealership I had the pleasure of dealing
One of the best dealership I had the pleasure of dealing with. The service department is very good.
May 27, 2022
Excellent service excellent people very easy to work with
Excellent service excellent people very easy to work with and fast turnaround time Daryl and Michael have always treated me very well and I recommend a lot of people because of these two
Alaina Southern
Admin
Jul 29, 2022
Chrissy was very helpful.
Chrissy was very helpful. They found the problem with the tire and replace the tire. Chrissy kept me in contact all the time.
Jun 22, 2022
Chrissy was very helpful.
Chrissy was very helpful. She told me that they didn't have enough parts ordered so I would have to come back.
Jan 06, 2022
They took care of my car needs. They were very...
They took care of my car needs. They were very accommodating in scheduling my appointment.
Mar 10, 2021
ExcellentEverybody was friendly I feel like I got a good...
ExcellentEverybody was friendly I feel like I got a good deal and I love my carI would recommend your service to everyoneI don’t have anything more to say
Feb 23, 2021
Excellent team. I have had nothing but great experiences...
Excellent team. I have had nothing but great experiences with the GMC group at this location. They are very service oriented and always very courteous.
Levi Dillard
Service Advisor
Jul 29, 2022
Chrissy was very helpful.
Chrissy was very helpful. They found the problem with the tire and replace the tire. Chrissy kept me in contact all the time.
May 27, 2022
Excellent service excellent people very easy to work with
Excellent service excellent people very easy to work with and fast turnaround time Daryl and Michael have always treated me very well and I recommend a lot of people because of these two
Caty Gorman
Kelly Blue Book Purchasing Specialist
Nov 09, 2022
All I can say about these guys is if there is a deal to
All I can say about these guys is if there is a deal to be made they will find it. When everyone else said no they said yes. That being said I did have to meet there terms. Such as down payment and what have ya. Make sure you look over everything Remember it's a used car lot just the same. Thanks everyone for all your hard work
Nov 07, 2021
Great job thank you thank you thank you thank thank you...
Great job thank you thank you thank you thank thank you thank you thank you
Jessica Torres
Ser
May 27, 2022
Excellent service excellent people very easy to work with
Excellent service excellent people very easy to work with and fast turnaround time Daryl and Michael have always treated me very well and I recommend a lot of people because of these two