Staff
Michael Hughes
Sales Manager
Pedro Jenner
Finance Manager
Darrel Montgomery
GMC Sales Specialist
Mike Boswell
GMC Sales Specialist
Cris Aviso
Finance Director
Austin Carrigan
GMC Specialist
Lisa Cheshire
Internet Manager
Sal Campisi Jr.
Dealer Principal
Sonny Glover
General Manager
Alaina Southern
Admin
Caty Gorman
Kelly Blue Book Purchasing Specialist
Ryan Shaw
Kelly Blue Book Purchasing Specialist
Michael Hughes
Sales Manager
Dec 14, 2021
Difficult finding new vehicles. Talked to dealers from...
Difficult finding new vehicles. Talked to dealers from 100 miles away. Mike and the team at Regal made it easy - all over the phone. Thanks!!
Dec 04, 2021
Michael Hughes and Pedro Jenner provided excellent...
Michael Hughes and Pedro Jenner provided excellent customer service, answered all of my questions, addressed all of my concerns and provided a very fair price for my new Yukon. I was treated with respect and courtesy from the moment I walked in the door. I would go back to Regal GMC for future vehicle needs.
Nov 24, 2021
The best service I’ve ever had. From Michael the sales...
The best service I’ve ever had. From Michael the sales manager, Pedro the paperwork guru to Austin the tech guy going over all the bells & whistles. It is a great team
Nov 10, 2021
Michael Hughes, Pedro Jenner, and Mike Boswell make our...
Michael Hughes, Pedro Jenner, and Mike Boswell make our vehicle purchase smooth and enjoyable. They made the purchase of 2021 Yukon XL and very enjoyable experience. From agreeing on a price to finance and even delivery of our vehicle to us in Fort Pierce (3 hrs from Lakeland). Thanks also to Jeff who delivered our vehicle. I would highly recommend Regal GMC to anyone and everyone. Thank you Regal GMC!
Oct 29, 2021
We were extremely pleased with our service at this...
We were extremely pleased with our service at this dealership. The people were friendly and super helpful with our transaction to buy out our leased automobile. They also helped us get financing through a credit union with an extremely low percentage rate. We are extremely grateful they went above and beyond what we expected.
Pedro Jenner
Finance Manager
Dec 14, 2021
Difficult finding new vehicles. Talked to dealers from...
Difficult finding new vehicles. Talked to dealers from 100 miles away. Mike and the team at Regal made it easy - all over the phone. Thanks!!
Dec 04, 2021
Michael Hughes and Pedro Jenner provided excellent...
Michael Hughes and Pedro Jenner provided excellent customer service, answered all of my questions, addressed all of my concerns and provided a very fair price for my new Yukon. I was treated with respect and courtesy from the moment I walked in the door. I would go back to Regal GMC for future vehicle needs.
Nov 24, 2021
The best service I’ve ever had. From Michael the sales...
The best service I’ve ever had. From Michael the sales manager, Pedro the paperwork guru to Austin the tech guy going over all the bells & whistles. It is a great team
Nov 10, 2021
Michael Hughes, Pedro Jenner, and Mike Boswell make our...
Michael Hughes, Pedro Jenner, and Mike Boswell make our vehicle purchase smooth and enjoyable. They made the purchase of 2021 Yukon XL and very enjoyable experience. From agreeing on a price to finance and even delivery of our vehicle to us in Fort Pierce (3 hrs from Lakeland). Thanks also to Jeff who delivered our vehicle. I would highly recommend Regal GMC to anyone and everyone. Thank you Regal GMC!
Oct 11, 2021
My husband purchased a new 2018 GMC Sierra from Regal GMC...
My husband purchased a new 2018 GMC Sierra from Regal GMC back in 2018 and was very happy with the sales experience. Fast forward to October 1, 2021. My husband dropped his truck off at a closer dealership to check out a possible transmission issue. On Saturday,October 2, this other dealership confirms that there is indeed something wrong with the transmission. No worries, we thought, we bought an extended warranty with Regal. So on Monday, we follow up only to be told the claim is denied because Regal filled out the wrong paperwork for the warranty. They filled out paperwork for a used car with a manufacturer’s warranty, not a new car warranty. We contact Regal, and spoke to Rick(a salesman), who confirmed that yes the wrong paperwork was filled out, but we’d need to talk to Pedro the next day, no earlier than 12pm, to get it corrected. Pedro called at 1pm on Tuesday, very apologetic and said he would get it corrected. On Wednesday, Pedro contacts us to get the exact miles on the truck, and when my husband follows up to confirm he doesn’t need anything else, Pedro doesn’t even realize who he is speaking with and confuses us with someone else. WE DONT HEAR ANYTHING ELSE UNTIL SATURDAY, October 8th, AND WE HAD TO BE THE ONES TO REACH OUT. My husband advises Pedro the warranty company is still waiting for the corrected documents before they will even come out and look at the truck (so just to keep this straight, we have now gone over a week without making any kind of progress) Pedro advises us it takes a little time for the paperwork to be processed, but does confirm the warranty is active. He provided my husband with a contract#. Again, we don’t hear anything until today(October 11) when my husband calls the warranty company, ONLY TO FIND OUT THAT PEDRO BOUGHT A NEW WARRANTY THAT IS EXPIRED AND DOES NOT COVER THE TRUCK! (You can’t make this up!) My husband immediately calls Regal and explains the newest dilemma. We tried to reach the Finance Manager, Chris, and he is not available. So they take our number and we our told we will get a call back. It is now 8:08pm and we aren’t holding our breath that a phone call will be made tonight. Now, all of this wouldn’t be a super big deal if Regal had agreed to give us a loaner vehicle or pay for a rental until either the warranty paperwork was fixed or heavens-to-betsy, the truck is repaired. This whole mess, since October 4th has been because of their multiple mistakes. But no, they told us since they aren’t the ones making the repairs they can’t offer a loaner or pay for a rental. So needless to say we will not be recommending Regal to anyone and offer you fair warning if you are considering buying from them
Darrel Montgomery
GMC Sales Specialist
Oct 06, 2021
Been buying trucks from Regal for the last 20 years have...
Been buying trucks from Regal for the last 20 years have always been happy with the service I got.
Sep 19, 2021
Darrel and Michael took excellent care of us. We were in...
Darrel and Michael took excellent care of us. We were in and out of the dealership in a reasonable amount of time and the sale was super smooth.
Sep 14, 2021
Seamless, honest experience! Everyone was very attentive...
Seamless, honest experience! Everyone was very attentive to my needs being that this was the first vehicle I purchased site unseen. Thank you Mike Hughes, Darrell Montgomery and Pedro Jener for all your help! Shawn
Sep 13, 2021
Friendly and Fast service. Was out with a new car in less...
Friendly and Fast service. Was out with a new car in less than 2 hours which is unheard of these days
Sep 01, 2021
Hand down the best experience I ever had with a...
Hand down the best experience I ever had with a dealership I'm lock in with them and I be buying from them...Thanks again Mike at GMC
Mike Boswell
GMC Sales Specialist
Dec 16, 2021
It was a good experience, how ever I can't help but say...
It was a good experience, how ever I can't help but say that you're labor cost is to high .other than that all was good .
Nov 16, 2021
Very satisfied with the service the service was prompt...
Very satisfied with the service the service was prompt and very quick on the recall
Nov 10, 2021
Michael Hughes, Pedro Jenner, and Mike Boswell make our...
Michael Hughes, Pedro Jenner, and Mike Boswell make our vehicle purchase smooth and enjoyable. They made the purchase of 2021 Yukon XL and very enjoyable experience. From agreeing on a price to finance and even delivery of our vehicle to us in Fort Pierce (3 hrs from Lakeland). Thanks also to Jeff who delivered our vehicle. I would highly recommend Regal GMC to anyone and everyone. Thank you Regal GMC!
Sep 27, 2021
I don't usually leave reviews for people for doing there...
I don't usually leave reviews for people for doing there job. but when people go above and beyond what they have to do i like to share those experiences with others who appreciate the rarity of of dealing with good people who appreciate your buisness . Micheal Hughes , Pedro Jenner , Micheal Bozwell over in certified used cars in N Lakeland are those people . bought a yukon for my wife and two days later I went back a bought a silverado for myself in large part for they way they treated us on the first vehicle . both vehicles where the best buying experience i have ever had. felt like i knew these guys all my life and was treated so. so if you hate the idea of having to deal with car salesmen don't . these guys might sell cars for a living but there mission is to give you a great experience . If its within there power they will meet your needs as they did for us and many other im sure. so don't take what you can get . go see these guys and get what you deserve !
Sep 24, 2021
The experience I had with the group at Regal was amazing....
The experience I had with the group at Regal was amazing. I went and told them what I needed as far as payment and what type of vehicle and they did everything in there power and helped get me what I needed. Michael Hughes is a miracle worker and Mike Boswell who helped with the vehicle was friendly and did not attack as soon as we got there. Pedro Jenner in financing was very friendly and made the process very smooth. And all this was completed while I had my 3 month old grand baby with me. I would recommend them to all who are looking. Especially in this day and age. Thank you all again so much. Truly a rare breed.
Cris Aviso
Finance Director
Oct 11, 2021
My husband purchased a new 2018 GMC Sierra from Regal GMC...
My husband purchased a new 2018 GMC Sierra from Regal GMC back in 2018 and was very happy with the sales experience. Fast forward to October 1, 2021. My husband dropped his truck off at a closer dealership to check out a possible transmission issue. On Saturday,October 2, this other dealership confirms that there is indeed something wrong with the transmission. No worries, we thought, we bought an extended warranty with Regal. So on Monday, we follow up only to be told the claim is denied because Regal filled out the wrong paperwork for the warranty. They filled out paperwork for a used car with a manufacturer’s warranty, not a new car warranty. We contact Regal, and spoke to Rick(a salesman), who confirmed that yes the wrong paperwork was filled out, but we’d need to talk to Pedro the next day, no earlier than 12pm, to get it corrected. Pedro called at 1pm on Tuesday, very apologetic and said he would get it corrected. On Wednesday, Pedro contacts us to get the exact miles on the truck, and when my husband follows up to confirm he doesn’t need anything else, Pedro doesn’t even realize who he is speaking with and confuses us with someone else. WE DONT HEAR ANYTHING ELSE UNTIL SATURDAY, October 8th, AND WE HAD TO BE THE ONES TO REACH OUT. My husband advises Pedro the warranty company is still waiting for the corrected documents before they will even come out and look at the truck (so just to keep this straight, we have now gone over a week without making any kind of progress) Pedro advises us it takes a little time for the paperwork to be processed, but does confirm the warranty is active. He provided my husband with a contract#. Again, we don’t hear anything until today(October 11) when my husband calls the warranty company, ONLY TO FIND OUT THAT PEDRO BOUGHT A NEW WARRANTY THAT IS EXPIRED AND DOES NOT COVER THE TRUCK! (You can’t make this up!) My husband immediately calls Regal and explains the newest dilemma. We tried to reach the Finance Manager, Chris, and he is not available. So they take our number and we our told we will get a call back. It is now 8:08pm and we aren’t holding our breath that a phone call will be made tonight. Now, all of this wouldn’t be a super big deal if Regal had agreed to give us a loaner vehicle or pay for a rental until either the warranty paperwork was fixed or heavens-to-betsy, the truck is repaired. This whole mess, since October 4th has been because of their multiple mistakes. But no, they told us since they aren’t the ones making the repairs they can’t offer a loaner or pay for a rental. So needless to say we will not be recommending Regal to anyone and offer you fair warning if you are considering buying from them
Aug 18, 2021
I truly enjoy going for our vehicle service at Regal....
I truly enjoy going for our vehicle service at Regal. Everyone at this location is always friendly and courteous from the moment you enter the premises until you leave.
May 29, 2021
Great place to purchase your new vehicle we enjoyed...
Great place to purchase your new vehicle we enjoyed working with Eric and sales team will return for our next vehicle very satisfied without new ukon
Mar 10, 2021
ExcellentEverybody was friendly I feel like I got a good...
ExcellentEverybody was friendly I feel like I got a good deal and I love my carI would recommend your service to everyoneI don’t have anything more to say
Feb 23, 2021
Excellent team. I have had nothing but great experiences...
Excellent team. I have had nothing but great experiences with the GMC group at this location. They are very service oriented and always very courteous.
Austin Carrigan
GMC Specialist
Dec 04, 2021
Michael Hughes and Pedro Jenner provided excellent...
Michael Hughes and Pedro Jenner provided excellent customer service, answered all of my questions, addressed all of my concerns and provided a very fair price for my new Yukon. I was treated with respect and courtesy from the moment I walked in the door. I would go back to Regal GMC for future vehicle needs.
Nov 24, 2021
The best service I’ve ever had. From Michael the sales...
The best service I’ve ever had. From Michael the sales manager, Pedro the paperwork guru to Austin the tech guy going over all the bells & whistles. It is a great team
Oct 29, 2021
We were extremely pleased with our service at this...
We were extremely pleased with our service at this dealership. The people were friendly and super helpful with our transaction to buy out our leased automobile. They also helped us get financing through a credit union with an extremely low percentage rate. We are extremely grateful they went above and beyond what we expected.
Aug 26, 2021
"Great professionalism that welcomed and created a...
"Great professionalism that welcomed and created a positive and personal atmosphere that accommodated me during my purchase." From the first interaction to the last, the staff at Regal were an absolute pleasure to work with. I would like to recognize the people below for their efforts and patience. Michael Hughes-Sales Manager - Michael is a terrific person and manager. The authenticity and professionalism he displayed is hard to find. He was in constant contact and available for any questions to be answered or work that needed to be organized and completed. Pedro Jener-Finance Manager - Pedro demonstrated a personal and professional kindness that enabled me to have confidence in not only his ability, but the dealership as well to put the customer first. He made me feel as if my time was valuable. Michael Boswell-Sales Professional - Displayed quality salesmanship during the entire process and ensured the process went smoothly. Austin Carrigan - Walked me through the welcome call and set up of my new truck. He demonstrated great patience and willingness to ensure I got what I needed and was satisfied with the truck. Larry aka Coach- Courtesy Driver - Larry drove an hour to and from the dealership to pick me up from the airport and made the experience enjoyable. Each one of the people at Regal made this purchase an enjoyable experience all the way through. Not only were they a pleasure to work with in the sale, but they are also enjoyable to be around as people. Whether buying a car or being stuck in an airport, I could easily enjoy the time spent with these truly professional and personal individuals!
Jul 09, 2021
Mike, Austin and Pedro were fantastic to a buyer who had...
Mike, Austin and Pedro were fantastic to a buyer who had never previously been to this dealership. We appreciate each of you for taking time with us!
Lisa Cheshire
Internet Manager
Aug 23, 2021
A wonderful place one of the best in my experience they...
A wonderful place one of the best in my experience they paid me a lot of attention answered all my questions helped in everything I was satisfied.
Jul 15, 2021
Regal GMC has a great facility. The staff is most...
Regal GMC has a great facility. The staff is most pleasant to deal with. They keep the customers up to date while they are there waiting for the service to be done. I’m impressed!
Jul 14, 2021
Was charged out of pocket for a recall. After speaking...
Was charged out of pocket for a recall. After speaking with a rep the day before I was told I would not pay out of pocket at all. Do not recommend this dealership.
May 29, 2021
Great place to purchase your new vehicle we enjoyed...
Great place to purchase your new vehicle we enjoyed working with Eric and sales team will return for our next vehicle very satisfied without new ukon
Feb 23, 2021
Excellent team. I have had nothing but great experiences...
Excellent team. I have had nothing but great experiences with the GMC group at this location. They are very service oriented and always very courteous.
Sal Campisi Jr.
Dealer Principal
Nov 24, 2021
The best service I’ve ever had. From Michael the sales...
The best service I’ve ever had. From Michael the sales manager, Pedro the paperwork guru to Austin the tech guy going over all the bells & whistles. It is a great team
Nov 02, 2021
The best service department!! Always courteous and very...
The best service department!! Always courteous and very professional. Staff makes it a point to communicate with customers
Mar 10, 2021
ExcellentEverybody was friendly I feel like I got a good...
ExcellentEverybody was friendly I feel like I got a good deal and I love my carI would recommend your service to everyoneI don’t have anything more to say
Feb 23, 2021
Excellent team. I have had nothing but great experiences...
Excellent team. I have had nothing but great experiences with the GMC group at this location. They are very service oriented and always very courteous.
Sonny Glover
General Manager
Dec 02, 2021
Good place and fast service. Will go there for further...
Good place and fast service. Will go there for further service on my other vehicles
Jul 20, 2021
Top notch team at Regal! Seamless trading/ buying...
Top notch team at Regal! Seamless trading/ buying experience with Sonny, Michael, Darrel and Pedro...looking forward to continuing to do business with these guys in the future.
Mar 10, 2021
ExcellentEverybody was friendly I feel like I got a good...
ExcellentEverybody was friendly I feel like I got a good deal and I love my carI would recommend your service to everyoneI don’t have anything more to say
Feb 23, 2021
Excellent team. I have had nothing but great experiences...
Excellent team. I have had nothing but great experiences with the GMC group at this location. They are very service oriented and always very courteous.
Alaina Southern
Admin
Jan 06, 2022
They took care of my car needs. They were very...
They took care of my car needs. They were very accommodating in scheduling my appointment.
Mar 10, 2021
ExcellentEverybody was friendly I feel like I got a good...
ExcellentEverybody was friendly I feel like I got a good deal and I love my carI would recommend your service to everyoneI don’t have anything more to say
Feb 23, 2021
Excellent team. I have had nothing but great experiences...
Excellent team. I have had nothing but great experiences with the GMC group at this location. They are very service oriented and always very courteous.
Caty Gorman
Kelly Blue Book Purchasing Specialist
Nov 07, 2021
Great job thank you thank you thank you thank thank you...
Great job thank you thank you thank you thank thank you thank you thank you
