Staff

Michael Hughes

Michael Hughes

Sales Manager
82 Reviews
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Pedro Jenner

Pedro Jenner

Finance Manager
78 Reviews
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Darrel Montgomery

Darrel Montgomery

GMC Sales Specialist
60 Reviews
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Mike Boswell

Mike Boswell

GMC Sales Specialist
43 Reviews
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Cris Aviso

Cris Aviso

Finance Director
22 Reviews
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Austin Carrigan

Austin Carrigan

GMC Specialist
16 Reviews
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Lisa Cheshire

Lisa Cheshire

Internet Manager
6 Reviews
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Sal Campisi Jr.

Sal Campisi Jr.

Dealer Principal
4 Reviews
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Sonny Glover

Sonny Glover

General Manager
4 Reviews
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Alaina Southern

Alaina Southern

Admin
3 Reviews
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Caty Gorman

Caty Gorman

Kelly Blue Book Purchasing Specialist
1 Review
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Ryan Shaw

Ryan Shaw

Kelly Blue Book Purchasing Specialist
View Bio
Michael Hughes

Michael Hughes

Sales Manager
Recent Reviews

Dec 14, 2021

Dealership Rating
Employee Rating

Difficult finding new vehicles. Talked to dealers from...

Difficult finding new vehicles. Talked to dealers from 100 miles away. Mike and the team at Regal made it easy - all over the phone. Thanks!!

Dec 04, 2021

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Employee Rating

Michael Hughes and Pedro Jenner provided excellent...

Michael Hughes and Pedro Jenner provided excellent customer service, answered all of my questions, addressed all of my concerns and provided a very fair price for my new Yukon. I was treated with respect and courtesy from the moment I walked in the door. I would go back to Regal GMC for future vehicle needs.

Nov 24, 2021

Dealership Rating
Employee Rating

The best service I’ve ever had. From Michael the sales...

The best service I’ve ever had. From Michael the sales manager, Pedro the paperwork guru to Austin the tech guy going over all the bells & whistles. It is a great team

Nov 10, 2021

Dealership Rating
Employee Rating

Michael Hughes, Pedro Jenner, and Mike Boswell make our...

Michael Hughes, Pedro Jenner, and Mike Boswell make our vehicle purchase smooth and enjoyable. They made the purchase of 2021 Yukon XL and very enjoyable experience. From agreeing on a price to finance and even delivery of our vehicle to us in Fort Pierce (3 hrs from Lakeland). Thanks also to Jeff who delivered our vehicle. I would highly recommend Regal GMC to anyone and everyone. Thank you Regal GMC!

Oct 29, 2021

Dealership Rating
Employee Rating

We were extremely pleased with our service at this...

We were extremely pleased with our service at this dealership. The people were friendly and super helpful with our transaction to buy out our leased automobile. They also helped us get financing through a credit union with an extremely low percentage rate. We are extremely grateful they went above and beyond what we expected.

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Pedro Jenner

Pedro Jenner

Finance Manager
Dealership Experience 6 years 8 months
Industry Experience 10 years 6 months
Recent Reviews

Dec 14, 2021

Dealership Rating
Employee Rating

Difficult finding new vehicles. Talked to dealers from...

Difficult finding new vehicles. Talked to dealers from 100 miles away. Mike and the team at Regal made it easy - all over the phone. Thanks!!

Dec 04, 2021

Dealership Rating
Employee Rating

Michael Hughes and Pedro Jenner provided excellent...

Michael Hughes and Pedro Jenner provided excellent customer service, answered all of my questions, addressed all of my concerns and provided a very fair price for my new Yukon. I was treated with respect and courtesy from the moment I walked in the door. I would go back to Regal GMC for future vehicle needs.

Nov 24, 2021

Dealership Rating
Employee Rating

The best service I’ve ever had. From Michael the sales...

The best service I’ve ever had. From Michael the sales manager, Pedro the paperwork guru to Austin the tech guy going over all the bells & whistles. It is a great team

Nov 10, 2021

Dealership Rating
Employee Rating

Michael Hughes, Pedro Jenner, and Mike Boswell make our...

Michael Hughes, Pedro Jenner, and Mike Boswell make our vehicle purchase smooth and enjoyable. They made the purchase of 2021 Yukon XL and very enjoyable experience. From agreeing on a price to finance and even delivery of our vehicle to us in Fort Pierce (3 hrs from Lakeland). Thanks also to Jeff who delivered our vehicle. I would highly recommend Regal GMC to anyone and everyone. Thank you Regal GMC!

Oct 11, 2021

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Employee Rating

My husband purchased a new 2018 GMC Sierra from Regal GMC...

My husband purchased a new 2018 GMC Sierra from Regal GMC back in 2018 and was very happy with the sales experience. Fast forward to October 1, 2021. My husband dropped his truck off at a closer dealership to check out a possible transmission issue. On Saturday,October 2, this other dealership confirms that there is indeed something wrong with the transmission. No worries, we thought, we bought an extended warranty with Regal. So on Monday, we follow up only to be told the claim is denied because Regal filled out the wrong paperwork for the warranty. They filled out paperwork for a used car with a manufacturer’s warranty, not a new car warranty. We contact Regal, and spoke to Rick(a salesman), who confirmed that yes the wrong paperwork was filled out, but we’d need to talk to Pedro the next day, no earlier than 12pm, to get it corrected. Pedro called at 1pm on Tuesday, very apologetic and said he would get it corrected. On Wednesday, Pedro contacts us to get the exact miles on the truck, and when my husband follows up to confirm he doesn’t need anything else, Pedro doesn’t even realize who he is speaking with and confuses us with someone else. WE DONT HEAR ANYTHING ELSE UNTIL SATURDAY, October 8th, AND WE HAD TO BE THE ONES TO REACH OUT. My husband advises Pedro the warranty company is still waiting for the corrected documents before they will even come out and look at the truck (so just to keep this straight, we have now gone over a week without making any kind of progress) Pedro advises us it takes a little time for the paperwork to be processed, but does confirm the warranty is active. He provided my husband with a contract#. Again, we don’t hear anything until today(October 11) when my husband calls the warranty company, ONLY TO FIND OUT THAT PEDRO BOUGHT A NEW WARRANTY THAT IS EXPIRED AND DOES NOT COVER THE TRUCK! (You can’t make this up!) My husband immediately calls Regal and explains the newest dilemma. We tried to reach the Finance Manager, Chris, and he is not available. So they take our number and we our told we will get a call back. It is now 8:08pm and we aren’t holding our breath that a phone call will be made tonight. Now, all of this wouldn’t be a super big deal if Regal had agreed to give us a loaner vehicle or pay for a rental until either the warranty paperwork was fixed or heavens-to-betsy, the truck is repaired. This whole mess, since October 4th has been because of their multiple mistakes. But no, they told us since they aren’t the ones making the repairs they can’t offer a loaner or pay for a rental. So needless to say we will not be recommending Regal to anyone and offer you fair warning if you are considering buying from them

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Darrel Montgomery

Darrel Montgomery

GMC Sales Specialist
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Dealership Experience 11 years 4 months
Industry Experience 11 years 4 months
Recent Reviews

Oct 06, 2021

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Been buying trucks from Regal for the last 20 years have...

Been buying trucks from Regal for the last 20 years have always been happy with the service I got.

Sep 19, 2021

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Darrel and Michael took excellent care of us. We were in...

Darrel and Michael took excellent care of us. We were in and out of the dealership in a reasonable amount of time and the sale was super smooth.

Sep 14, 2021

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Seamless, honest experience! Everyone was very attentive...

Seamless, honest experience! Everyone was very attentive to my needs being that this was the first vehicle I purchased site unseen. Thank you Mike Hughes, Darrell Montgomery and Pedro Jener for all your help! Shawn

Sep 13, 2021

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Friendly and Fast service. Was out with a new car in less...

Friendly and Fast service. Was out with a new car in less than 2 hours which is unheard of these days

Sep 01, 2021

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Hand down the best experience I ever had with a...

Hand down the best experience I ever had with a dealership I'm lock in with them and I be buying from them...Thanks again Mike at GMC

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Mike Boswell

Mike Boswell

GMC Sales Specialist
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Dealership Experience 3 years
Industry Experience 6 years 2 months
Recent Reviews

Dec 16, 2021

Dealership Rating
Employee Rating

It was a good experience, how ever I can't help but say...

It was a good experience, how ever I can't help but say that you're labor cost is to high .other than that all was good .

Nov 16, 2021

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Very satisfied with the service the service was prompt...

Very satisfied with the service the service was prompt and very quick on the recall

Nov 10, 2021

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Employee Rating

Michael Hughes, Pedro Jenner, and Mike Boswell make our...

Michael Hughes, Pedro Jenner, and Mike Boswell make our vehicle purchase smooth and enjoyable. They made the purchase of 2021 Yukon XL and very enjoyable experience. From agreeing on a price to finance and even delivery of our vehicle to us in Fort Pierce (3 hrs from Lakeland). Thanks also to Jeff who delivered our vehicle. I would highly recommend Regal GMC to anyone and everyone. Thank you Regal GMC!

Sep 27, 2021

Dealership Rating
Employee Rating

I don't usually leave reviews for people for doing there...

I don't usually leave reviews for people for doing there job. but when people go above and beyond what they have to do i like to share those experiences with others who appreciate the rarity of of dealing with good people who appreciate your buisness . Micheal Hughes , Pedro Jenner , Micheal Bozwell over in certified used cars in N Lakeland are those people . bought a yukon for my wife and two days later I went back a bought a silverado for myself in large part for they way they treated us on the first vehicle . both vehicles where the best buying experience i have ever had. felt like i knew these guys all my life and was treated so. so if you hate the idea of having to deal with car salesmen don't . these guys might sell cars for a living but there mission is to give you a great experience . If its within there power they will meet your needs as they did for us and many other im sure. so don't take what you can get . go see these guys and get what you deserve !

Sep 24, 2021

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Employee Rating

The experience I had with the group at Regal was amazing....

The experience I had with the group at Regal was amazing. I went and told them what I needed as far as payment and what type of vehicle and they did everything in there power and helped get me what I needed. Michael Hughes is a miracle worker and Mike Boswell who helped with the vehicle was friendly and did not attack as soon as we got there. Pedro Jenner in financing was very friendly and made the process very smooth. And all this was completed while I had my 3 month old grand baby with me. I would recommend them to all who are looking. Especially in this day and age. Thank you all again so much. Truly a rare breed.

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Cris Aviso

Cris Aviso

Finance Director
Recent Reviews

Oct 11, 2021

Dealership Rating
Employee Rating

My husband purchased a new 2018 GMC Sierra from Regal GMC...

My husband purchased a new 2018 GMC Sierra from Regal GMC back in 2018 and was very happy with the sales experience. Fast forward to October 1, 2021. My husband dropped his truck off at a closer dealership to check out a possible transmission issue. On Saturday,October 2, this other dealership confirms that there is indeed something wrong with the transmission. No worries, we thought, we bought an extended warranty with Regal. So on Monday, we follow up only to be told the claim is denied because Regal filled out the wrong paperwork for the warranty. They filled out paperwork for a used car with a manufacturer’s warranty, not a new car warranty. We contact Regal, and spoke to Rick(a salesman), who confirmed that yes the wrong paperwork was filled out, but we’d need to talk to Pedro the next day, no earlier than 12pm, to get it corrected. Pedro called at 1pm on Tuesday, very apologetic and said he would get it corrected. On Wednesday, Pedro contacts us to get the exact miles on the truck, and when my husband follows up to confirm he doesn’t need anything else, Pedro doesn’t even realize who he is speaking with and confuses us with someone else. WE DONT HEAR ANYTHING ELSE UNTIL SATURDAY, October 8th, AND WE HAD TO BE THE ONES TO REACH OUT. My husband advises Pedro the warranty company is still waiting for the corrected documents before they will even come out and look at the truck (so just to keep this straight, we have now gone over a week without making any kind of progress) Pedro advises us it takes a little time for the paperwork to be processed, but does confirm the warranty is active. He provided my husband with a contract#. Again, we don’t hear anything until today(October 11) when my husband calls the warranty company, ONLY TO FIND OUT THAT PEDRO BOUGHT A NEW WARRANTY THAT IS EXPIRED AND DOES NOT COVER THE TRUCK! (You can’t make this up!) My husband immediately calls Regal and explains the newest dilemma. We tried to reach the Finance Manager, Chris, and he is not available. So they take our number and we our told we will get a call back. It is now 8:08pm and we aren’t holding our breath that a phone call will be made tonight. Now, all of this wouldn’t be a super big deal if Regal had agreed to give us a loaner vehicle or pay for a rental until either the warranty paperwork was fixed or heavens-to-betsy, the truck is repaired. This whole mess, since October 4th has been because of their multiple mistakes. But no, they told us since they aren’t the ones making the repairs they can’t offer a loaner or pay for a rental. So needless to say we will not be recommending Regal to anyone and offer you fair warning if you are considering buying from them

Aug 18, 2021

Dealership Rating
Employee Rating

I truly enjoy going for our vehicle service at Regal....

I truly enjoy going for our vehicle service at Regal. Everyone at this location is always friendly and courteous from the moment you enter the premises until you leave.

May 29, 2021

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Employee Rating

Great place to purchase your new vehicle we enjoyed...

Great place to purchase your new vehicle we enjoyed working with Eric and sales team will return for our next vehicle very satisfied without new ukon

Mar 10, 2021

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Employee Rating

ExcellentEverybody was friendly I feel like I got a good...

ExcellentEverybody was friendly I feel like I got a good deal and I love my carI would recommend your service to everyoneI don’t have anything more to say

Feb 23, 2021

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Employee Rating

Excellent team. I have had nothing but great experiences...

Excellent team. I have had nothing but great experiences with the GMC group at this location. They are very service oriented and always very courteous.

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Austin Carrigan

Austin Carrigan

GMC Specialist
Contact Me
Dealership Experience 1 years 8 months
Industry Experience 3 years 4 months
Austin is a veteran of the U.S. Navy where he served faithfully for 6 years, Originally from Tampa and raised in Naples, FL. He is a proud state recognized member of the Sumter, South Carolina band of Cheraw Native American's. In his free time Austin enjoys off-roading, fishing, and spending time with his friends and family.
Recent Reviews

Dec 04, 2021

Dealership Rating
Employee Rating

Michael Hughes and Pedro Jenner provided excellent...

Michael Hughes and Pedro Jenner provided excellent customer service, answered all of my questions, addressed all of my concerns and provided a very fair price for my new Yukon. I was treated with respect and courtesy from the moment I walked in the door. I would go back to Regal GMC for future vehicle needs.

Nov 24, 2021

Dealership Rating
Employee Rating

The best service I’ve ever had. From Michael the sales...

The best service I’ve ever had. From Michael the sales manager, Pedro the paperwork guru to Austin the tech guy going over all the bells & whistles. It is a great team

Oct 29, 2021

Dealership Rating
Employee Rating

We were extremely pleased with our service at this...

We were extremely pleased with our service at this dealership. The people were friendly and super helpful with our transaction to buy out our leased automobile. They also helped us get financing through a credit union with an extremely low percentage rate. We are extremely grateful they went above and beyond what we expected.

Aug 26, 2021

Dealership Rating
Employee Rating

"Great professionalism that welcomed and created a...

"Great professionalism that welcomed and created a positive and personal atmosphere that accommodated me during my purchase." From the first interaction to the last, the staff at Regal were an absolute pleasure to work with. I would like to recognize the people below for their efforts and patience. Michael Hughes-Sales Manager - Michael is a terrific person and manager. The authenticity and professionalism he displayed is hard to find. He was in constant contact and available for any questions to be answered or work that needed to be organized and completed. Pedro Jener-Finance Manager - Pedro demonstrated a personal and professional kindness that enabled me to have confidence in not only his ability, but the dealership as well to put the customer first. He made me feel as if my time was valuable. Michael Boswell-Sales Professional - Displayed quality salesmanship during the entire process and ensured the process went smoothly. Austin Carrigan - Walked me through the welcome call and set up of my new truck. He demonstrated great patience and willingness to ensure I got what I needed and was satisfied with the truck. Larry aka Coach- Courtesy Driver - Larry drove an hour to and from the dealership to pick me up from the airport and made the experience enjoyable. Each one of the people at Regal made this purchase an enjoyable experience all the way through. Not only were they a pleasure to work with in the sale, but they are also enjoyable to be around as people. Whether buying a car or being stuck in an airport, I could easily enjoy the time spent with these truly professional and personal individuals!

Jul 09, 2021

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Mike, Austin and Pedro were fantastic to a buyer who had...

Mike, Austin and Pedro were fantastic to a buyer who had never previously been to this dealership. We appreciate each of you for taking time with us!

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Lisa Cheshire

Lisa Cheshire

Internet Manager
Recent Reviews

Aug 23, 2021

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Employee Rating

A wonderful place one of the best in my experience they...

A wonderful place one of the best in my experience they paid me a lot of attention answered all my questions helped in everything I was satisfied.

Jul 15, 2021

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Regal GMC has a great facility. The staff is most...

Regal GMC has a great facility. The staff is most pleasant to deal with. They keep the customers up to date while they are there waiting for the service to be done. I’m impressed!

Jul 14, 2021

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Was charged out of pocket for a recall. After speaking...

Was charged out of pocket for a recall. After speaking with a rep the day before I was told I would not pay out of pocket at all. Do not recommend this dealership.

May 29, 2021

Dealership Rating
Employee Rating

Great place to purchase your new vehicle we enjoyed...

Great place to purchase your new vehicle we enjoyed working with Eric and sales team will return for our next vehicle very satisfied without new ukon

Feb 23, 2021

Dealership Rating
Employee Rating

Excellent team. I have had nothing but great experiences...

Excellent team. I have had nothing but great experiences with the GMC group at this location. They are very service oriented and always very courteous.

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Sal Campisi Jr.

Sal Campisi Jr.

Dealer Principal
Recent Reviews

Nov 24, 2021

Dealership Rating
Employee Rating

The best service I’ve ever had. From Michael the sales...

The best service I’ve ever had. From Michael the sales manager, Pedro the paperwork guru to Austin the tech guy going over all the bells & whistles. It is a great team

Nov 02, 2021

Dealership Rating
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The best service department!! Always courteous and very...

The best service department!! Always courteous and very professional. Staff makes it a point to communicate with customers

Mar 10, 2021

Dealership Rating
Employee Rating

ExcellentEverybody was friendly I feel like I got a good...

ExcellentEverybody was friendly I feel like I got a good deal and I love my carI would recommend your service to everyoneI don’t have anything more to say

Feb 23, 2021

Dealership Rating
Employee Rating

Excellent team. I have had nothing but great experiences...

Excellent team. I have had nothing but great experiences with the GMC group at this location. They are very service oriented and always very courteous.

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Sonny Glover

Sonny Glover

General Manager
Recent Reviews

Dec 02, 2021

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Employee Rating

Good place and fast service. Will go there for further...

Good place and fast service. Will go there for further service on my other vehicles

Jul 20, 2021

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Top notch team at Regal! Seamless trading/ buying...

Top notch team at Regal! Seamless trading/ buying experience with Sonny, Michael, Darrel and Pedro...looking forward to continuing to do business with these guys in the future.

Mar 10, 2021

Dealership Rating
Employee Rating

ExcellentEverybody was friendly I feel like I got a good...

ExcellentEverybody was friendly I feel like I got a good deal and I love my carI would recommend your service to everyoneI don’t have anything more to say

Feb 23, 2021

Dealership Rating
Employee Rating

Excellent team. I have had nothing but great experiences...

Excellent team. I have had nothing but great experiences with the GMC group at this location. They are very service oriented and always very courteous.

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Alaina Southern

Alaina Southern

Admin
Recent Reviews

Jan 06, 2022

Dealership Rating
Employee Rating

They took care of my car needs. They were very...

They took care of my car needs. They were very accommodating in scheduling my appointment.

Mar 10, 2021

Dealership Rating
Employee Rating

ExcellentEverybody was friendly I feel like I got a good...

ExcellentEverybody was friendly I feel like I got a good deal and I love my carI would recommend your service to everyoneI don’t have anything more to say

Feb 23, 2021

Dealership Rating
Employee Rating

Excellent team. I have had nothing but great experiences...

Excellent team. I have had nothing but great experiences with the GMC group at this location. They are very service oriented and always very courteous.

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Caty Gorman

Caty Gorman

Kelly Blue Book Purchasing Specialist
Recent Reviews

Nov 07, 2021

Dealership Rating
Employee Rating

Great job thank you thank you thank you thank thank you...

Great job thank you thank you thank you thank thank you thank you thank you

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Ryan Shaw

Ryan Shaw

Kelly Blue Book Purchasing Specialist
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    Austin Carrigan

    Austin Carrigan

    GMC Specialist

    16 Reviews
    Lisa Cheshire

    Lisa Cheshire

    Internet Manager

    6 Reviews
    Michael Hughes

    Michael Hughes

    Sales Manager

    82 Reviews
    Mike Boswell

    Mike Boswell

    GMC Sales Specialist

    43 Reviews
    Darrel Montgomery

    Darrel Montgomery

    GMC Sales Specialist

    60 Reviews
    Caty Gorman

    Caty Gorman

    Kelly Blue Book Purchasing Specialist

    1 Review
    Ryan Shaw

    Ryan Shaw

    Kelly Blue Book Purchasing Specialist